1. Introduction
At captain 11, operated by TABLOR TECHNOLOGIES PRIVATE LIMITED, we are committed to promoting Responsible Gaming practices. Our platform is designed for entertainment and skill-based competition, and we encourage users to participate responsibly.
2. Our Commitment
- We provide a safe, fair, and transparent environment for all users.
- We take necessary steps to prevent underage access.
- We provide tools and information to help users play responsibly.
3. Guidelines for Responsible Gaming
- Play for entertainment, not as a source of income.
- Set a budget before you play and stick to it.
- Do not chase losses or spend more than you can afford to lose.
- Balance gaming with other activities and responsibilities.
- Take regular breaks and avoid extended gaming sessions.
- Seek help if you feel your gaming behavior is becoming problematic.
4. Preventing Underage Participation
- Participation is strictly limited to individuals 18 years and above.
- We verify the age of all users during KYC and account creation.
- Accounts found to be operated by minors will be immediately suspended, and funds will be refunded subject to verification.
5. Self-Exclusion Options
- Users may request to self-exclude from Captain11 for a specified period.
- During the exclusion period, the user's account will be suspended.
- Self-exclusion requests can be made by contacting our support team at support@captain11.com.
6. Recognizing Problematic Gaming Behavior
Signs you may need to seek help include:
- Playing for longer periods than intended.
- Spending more money on gaming than affordable.
- Feeling anxious or stressed when not playing.
- Neglecting personal, social, or professional responsibilities.
If you experience any of these, we strongly advise seeking professional assistance.
7. Help and Support
If you or someone you know is struggling with gaming behavior, please contact support organizations such as:
- AASRA: 24x7 Helpline - 91-9820466726
- iCall: A mental health support service - icall@tiss.edu
For assistance with self-exclusion or other Responsible Gaming measures, contact us:
- Email: hello@captain11.in
- Phone: +91 9876543210
8. Final Note
Captain11 is dedicated to ensuring a safe and enjoyable gaming experience for everyone. By using our platform, you agree to promote and practice responsible gaming.
Stay safe. Play responsibly. Have fun!